Terry M., EA+ Member since 2016
Published on March 10th, 2026
We were on a Mediterranean Cruise which would have encompassed Thanksgiving and our 43rd wedding anniversary. After falling ill during one of the excursions, I was diagnosed and treated on board the cruise ship whose physician determined I need to be hospitalized at the next port which was Split, Croatia. I was diagnosed with acute pancreatitis and was admitted to a government hospital in Split. I ended up there for 17 days.
EA+ was persistent in obtaining my medical records from the hospital even though they were not very responsive. EA+ finally received the information needed and approval for my transport back to the USA was scheduled. The efforts of EA+ were critical to getting my release. Everything was great.
Related testimonials
My husband, Joe, and I want to express how much your team means to us bringing us safely home!! Our hearts go out to all of you. Our Transatlantic cruise from Tampa, Florida to Barcelona, Spain to celebrate my 70th birthday on the high seas was interrupted by a freak accident in the Azores, one…
Continue Reading
A friend's father had a bad fall when arriving at the airport (to visit her), resulting in broken bones; but because he had full protection due to EA+, they arranged for his return trip and care. I decided that given how much we travel, EA+ would be a good idea, even if we hope to…
Continue Reading