Emergency Assistance Plus
Hero Image

The efficiency and professionalism of EA+ was remarkable

Charles L., EA+ Member since 2023


Published on March 10th, 2026

We took our whole family of 20 people on a Thanksgiving cruise to the Caribbean. On Thanksgiving night my wife had a massive heart attack on the ship. She was on life support on the ship until we reached the Caiman Islands. We got her to the hospital, but I wanted to take her back to the U.S. for the best medical care.

I called EA+, and they determined my wife needed more adequate care. So EA+ sent an air ambulance jet from Dallas to Grand Caiman and picked up my wife and I and took us to Dallas. The jet was fixed like a hospital room, and the only people on board were the two of us, a doctor and his nurse, as she was still in a coma. She has since passed away, but the efficiency and professionalism of EA+ was remarkable.

Since then, all my kids and grandkids are EA+ members. EA+ was great!

Related testimonials


#
I Put EA+ On Autopay to Make Sure I am Never Without It

Recently, on my way to Tampa, my first flight was late getting into Phoenix for my connection.  I was running to make it to my next flight, which was 38 gates away, stubbed my toe on the carpet and fell hard.  When I tried to get up, my leg wouldn’t support me, and I fell…

Continue Reading
#
I Won’t Travel Without EA+

For several years I have participated in this program - never expecting or hoping to ever use it. However, like many veterans (and Boy Scouts) I like "being prepared". I was not prepared for the exceptional service and consideration your people had when I first suffered a stroke while being a "Winter Texan" in Mission,…

Continue Reading
The stories herein are true member experiences. The names of the individuals and certain details have been changed to protect member privacy. EA+ offers a variety of membership plans with different service levels. The services described are based on the specific EA+ membership plan that these members purchased. Please review your Member Guide carefully to understand all services available to you, as well as any rules and regulations.