Emergency Assistance Plus® (EA+®) is a leading emergency travel assistance and financial protection program that provides medical evacuation, transportation and return home services for anyone who experiences a medical crisis requiring hospitalization while away from home.
Unlike travel insurance that is pay per-trip, costly, and complex to navigate, EA+ is a white-glove service that arranges and delivers comprehensive protection for any travel throughout the year, at a low annual fee with no out-of-pocket expenses. EA+ is the smart path to safe travel.
Enroll in EA+ and earn 1,500 MileagePlus miles, plus earn 1,500 miles every time you renew. In addition, you’ll earn an additional 500 miles if you select an add-on during enrollment or if you upgrade your membership – and every year you renew.
The EA+ Premier plan includes our best level of support in a medical emergency while traveling away from home. It includes additional and enhanced services that provide more flexibility and protection during your medical emergency.
For independent travelers, the individual Emergency Assistance Plus membership provides peace of mind anytime you travel. EA+ ensures members are protected and well cared for in a medical crisis.
$110 member discount applied
$75 limited time discount
An Emergency Assistance Plus family membership protects you, your spouse (which includes domestic partner), and dependent children through age 18, or age 22 if enrolled as a full-time student.
$110 member discount applied
$75 limited time discount
Paul’s wife fell and broke her hip while on vacation in Aruba. Escorted by two nurses, they were flown on an air ambulance to Florida for surgery.
Paul stayed in a hotel nearby and transported back and forth to the hospital. Once cleared to fly home to Boston, Paul’s wife required upgraded accommodations, and a nurse escort to assist with medications and monitor her condition.
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My husband and I arrived a week before the family to have some time together to visit with friends and to have some vacation time together before we had grandparent duty with our 4- and 7-year-old grandchildren. We arrived on a Friday afternoon, jumped in the sea for a quick dip, went out to dinner and then to sleep. The next morning, we set out to make the walk to the grocery store. The walk entails some rather steep hills, but I work out regularly and had actually been on the StairMaster only a few days before departure. I have done this walk many times in past years. As we started up the first hill, only minutes into our walk, I began to feel quite ill. I sat down in the road, leaned against the side of a building and apparently promptly passed out.
When I came to, a passerby offered to call the hospital to get an ambulance. I was taken to the local, rustic hospital, and it was ultimately determined I had experienced a heart attack. This hospital had very limited resources for further testing or interventions. I contacted my doctor at home in Chicago, and in his words “You’ve got to get out of there.”
Fortunately, we have been paying membership for EA+ since 2009. My husband made one phone call, and the representatives were phenomenal working with him and the doctors to get me transferred all the way to our major hospital in Chicago to be treated by my personal physicians and to get the lifesaving care I needed. I was airlifted from Grenada to Chicago in an air ambulance, attended by both a flight nurse and respiratory therapist. It was door-to-door attendance by these skilled professionals. — Beth S., Chicago
On the first afternoon after arriving in Port Clinton, OH, my husband had a massive heart attack while climbing stairs to our condo accommodations. He died before the EMT’s could arrive, and they were quick. I was away from home, now alone, with my husband’s body to get home to Cincinnati. I called from the hospital while we were waiting for the coroner to arrive. The person on the phone went into immediate help mode, gave me a case number, and once I gave the information about where my husband’s body was being taken, and our funeral home in Cincinnati, they helped me arrange and paid for transportation of my husband’s body back to Cincinnati. The funeral home in Cincinnati told me he had never had a plan be so quick to pay them for their services and were quite impressed. I told my brother, a CEO about what you had done to help me, and urged him to look into coverage for himself, since he traveled out of the country a lot and that it might be a good thing for him. He did look into it and signed up for the coverage.
EA+ helped me understand what to do to get my husband’s body home and as referenced above, paid for the transportation, his cremation, and some death certificates. It was a real comfort to me in a difficult time. — Cynthia H., Ohio.
Prior to our visit to Jamaica to celebrate New Year’s Eve, I received a pamphlet for EA+ in the mail. I read through it and decided it seemed impossible they could provide the services promised for the amount they charged. At first I dismissed it and tossed it in the trash. Later in the afternoon, I had second thoughts and retrieved it, filled it out and sent in a check with it. I was so glad I did. On New Year’s Eve I began bleeding internally. I told my wife on New Year’s Day what was happening and we went to see the doctor on duty at the Sandals resort and it was determined I needed to be hospitalized. I called EA+ that afternoon and before I knew it, I was on a bus to the hospital in Montego Bay. That hospital was unable to help me and I needed to be in a hospital in the US. EA+ dispatched a medivac plane to Montego Bay to fly me to Fort Lauderdale, Florida. EA+ took care of everything for us! From the airport, they arranged for an ambulance to take me and my wife to the hospital. I was operated on the next day.
EA+ took care of all the details. They arranged the flight and transportation. They oversaw my care. The costs for everything came to approximately $25,500. EA+ paid it and I never saw a bill. I have been a loyal member since then. I will not travel anywhere without EA+. — Michael D., Florida